Archive for the 'Interviewing' Category

November 18th 2007
What Recruiters Want

Posted under Interviewing

At the Kennedy Recruiting
Conference in Orlando, FL earlier this week, I sat in on a Q&A
session with four recruiters representing both contingency and retained
search firms. All agreed that the most desirable candidates:

  1. have a polished elevator pitch and an enthusiastic delivery.
  2. discuss what they have done, (accomplishments) not what they do (tasks).
  3. use a reverse-chronological format for their resume.

They went on to say that the best interviewees:

  1. are completely honest.
  2. ask questions throughout the interview to create a dialogue.
  3. limit their responses to one or two minutes.
  4. never bring up salary in an interview with a hiring manager.
  5. let the hiring manager know they are interested in the position.

Barbara Safani

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November 11th 2007
Straight From the Horse’s Mouth

Posted under Interviewing

HorseGetting an interview is a big deal and for sure, it’s hard work to land one in today’s competitive market. Having said that, when you do get such an opportunity, make sure that what you’ve been told by “insiders” is factual, and not a “rumor.”

 

My friend submitted a resume for his “dream job.” Prior to doing so, he scouted around for somebody who knew somebody within the organization. Good move, smart move. Internal contact…potential information generator. He was told by his “internal source” that even if he was granted an interview, rumor had it they’d already made their pick…an internal candidate named “Jane Doe.”

 

A couple of days went by and my friend got a call; he’d been selected for an interview. Courtesy interview or not, my friend went because of the stellar reputation of the employer. When he arrived, he was greeted by none other than Jane Doe, the very person slated to get the job, according to “inside sources.” As it turned out, Jane Doe announced to him that in fact she was relocating to another state and would be “sitting in on the interview.”

 

Bottom line, the “insider information” was inaccurate. While well-intentioned, the source simply didn’t have all the facts and communicated erroneous information to my friend. Moral of story: get the factsstraight from the horse’s mouth.

 

Posted by: billie sucher

 

 

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October 25th 2007
Caught Off Guard by the Phone Call You Hoped For

Posted under Interviewing & Job Search

It seems to be a Law of the Universe: The phone call you’ve been hoping for will come at the least convenient time.

Maybe you’re just coming into the house and you grab the phone on the last ring. You’re out of breath and slightly distracted. Or you’re leaving the house, your mind focused on the activity you’re headed off to, when you turn back to get the phone, “just in case.” Maybe your kids are fighting in the background. Or, as a client of mine experienced, the call comes on your cell phone and you’re in a noisy grocery store aisle. Or driving.

All too often you’re caught off guard and you don’t have the presence of mind to handle the call as you would have if you had been expecting the call at that moment. Fortunately, the solution is easy and effective: Tell the caller you’d be happy to talk, but ask if could you put them on hold for just a minute so you can go to another room and take the call where there are fewer distractions.

They’ll say yes - they always do - and you’ve bought yourself a couple of minutes to catch your breath, clear your head, and organize your thoughts. Then,

  • If you’re at home, find your job search files so you can quickly refresh your memory about this particular company and the position you applied for, and get your appointment book along with paper and pen to jot down a few notes while you talk.
  • If you’re on your cell phone, stop whatever you were doing (pull off the road, please), and go someplace quiet where you get good reception. If you have the option to call back immediately from a landline, do so to minimize the risk of annoying the caller due to static or a poor connection. Get pen and paper ready.

Take a deep breath. Smile. Now you’re ready to return to the phone with a clear head and in command of the conversation. You can ask the caller to repeat any information you didn’t catch initially (because of the distractions you mentioned earlier), and after that, you’re off and running. For more information on acing the phone interview, check out the article from Anne Fisher, found on CNNMoney.

If you expect the unexpected, you won’t be caught off guard.

posted by Wendy Gelberg

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October 13th 2007
Tell Me About Yourself…

Posted under Interviewing & Networking

Elevator Pitch In the job search workshops I run, we always begin by going around the room and allowing people to introduce themselves in about 30-60 seconds. These introductions are often referred to as a 30-second elevator pitch, because they give you an opportunity, in about the time you would have in an encounter on an elevator, to explain enough about yourself to entice the other person to want to learn more about you or what you have to offer. Most people, I find, don’t know how to use their 30-60 seconds effectively.

For example, people often begin by naming the industry they’ve worked in. “I’ve been in banking for 25 years.” Interesting to know, but the listener might not know what to say next. It doesn’t tell anyone what, precisely, you do - have you been the custodian, a teller, or a bank VP, or all of the above? - or what you’re looking to do next or what you can do for the person you’re speaking with.

Sometimes people identify themselves using only their job title. “I’m a design engineer, worked for XYZ for 12 years.” In one workshop we had a design engineer sitting next to a design consultant. Similar titles, but very different jobs. When asked to elaborate, the design engineer said he designs parts to make your computer work more efficiently; the design consultant said she helps you envision a new kitchen for your home. If listeners don’t understand the distinction, they may provide design consultant leads to the design engineer.

Effective answers are tailored to the audience. They will be slightly different in a social context than in a work-related or job search context. It’s reasonable to expect that someone in your industry will be familiar with your job title, but someone outside your industry may not be. In a social encounter, try relating what you do to an experience the listener is familiar with. An insurance actuary described herself by saying, “I’m the person who tells you what your car is worth after you’ve had an accident.” Give a one- or two-sentence example. Anne Baber and Lynne Waymon, in Make Your Contacts Count, offer some excellent examples of personal introductions in networking conversations.

You can expect to be asked for a similar introduction during a job interview, with the well-known question, “Tell me about yourself.” In this context, take the opportunity to present one or two short examples of professional accomplishments that illustrate the kind of results you’re likely to produce for the new employer.

In all cases, keep the answer brief - remember that elevator ride - but plan in advance what you want to say so you can pack a lot of punch in your answer.

posted by Wendy Gelberg

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August 22nd 2007
Adventures in Virtual Recruiting

Posted under Interviewing

More and more the virtual world is taking on many of the activities of the real world – for business and enjoyment. When it comes to work, we have online job boards, e-networking sites and now virtual job interviews. This week there’s a job fair going on in a virtual world called Second Life, an online community where people or their avatars “congregate” for enjoyment, work and business.


To learn how it works, you can tune in on npr’s web site and listen to (or read) Kathleen Schalch’s report on “Virtual Recruiting for Real-World Jobs.” Dave Lefkow, CEO of Talentspark (and former VP at Jobster.com) is interviewed by Avie Schneider on the virtues of virtual recruiting in the companion Q&A piece on “Adventures in Virtual Recruiting.”


The job fair is organized by TMP Worldwide, a recruitment-advertising firm, and includes recruiters from Accenture, EMC Corporation, GE Money and US Cellular. Although the venue is different, some of the same rules apply to virtual job interviews.


Apparently, a Second Life interview is similar to instant messaging or a phone interview, but is not a substitute for an in-person interview. There seems to be an advantage to a virtual interview. Second Life can serve as a warm-up because candidates are able to hit the backspace button when they start to answer the interview question. Now don’t you wish you could do that at your next face-to-face interview?


Don’t get too excited, though, there are only about two dozen or so companies currently recruiting in Second Life—and many digital issues to overcome before this becomes a key part of the recruiting process.


Posted by Louise Garver

 

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August 20th 2007
Interviewing - a quick and easy formula for success.

Posted under Career Management & Interviewing

Feeling overwhelmed with the interview process? You’ve read all the books, practiced the “right” responses but still haven’t felt good about the way you’ve performed in an interview. If that’s been your experience, you’re not alone.

Interviewing has never been more challenging as companies are increasingly using tough “think-on-your-feet” behavioral questions. You can’t find the “right” answer to a behavioral question in a book. So how do you go into an interview feeling prepared?

To help my clients with this dilemma, I developed a model I tagged the “RSP” Model. The acronym is a bit “hokie” sounding, but it’s fairly easy to remember the acronym, just think of RSVP without the V. The important thing is to remember the three basic themes that the letters represent. If you use this as your guide, no matter what question is directed to you, you’ll be able to answer on target.

To cover these three critical components, make sure your responses to every interview question are:

  • Relevant - to the job you are applying for,
  • Specific - with details showing scope and backed up by an example if possible,
  • Positive - turn around any negative question into a positive, ALWAYS end on a positive note.

The last thing you say for each question is what sticks in the interviewer’s mind, so use the opportunity to close with a statement that reflects why you are excited about the job and are a fit for the position.

If you would like more information about the RSP Model, with sample questions and responses, send an email to jfranke1@bellsouth.net . A short summary of the process can be found in the October 24, 2005 QuintZine , an online publication of Quintessential Careers.

Posted by Julianne Franke.

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August 15th 2007
Coaching tips to revitalize a stagnant job search campaign

Posted under Career Management & Internet Job Search & Interviewing & Networking

I’ve had two clients find jobs this week and both were examples of major job search turnarounds. One situation in particular was the perfect example of what makes my job so rewarding. Kathy had been struggling for several months with staying positive in her job search. Although she had been on several job interviews and felt she had done well, she had not received any offers. As her coach, I reassured her by telling her that she was in a very competitive situation, looking for an entry-level pharmaceutical sales position, one of the most popular jobs for young people today. Also, like many job seekers, she didn’t understand that it is not uncommon to have to go through several interviews before getting an offer. In addition to her frustrating job search, she was also struggling with other transition issues related to recently relocating to a new city due to her husband’s promotion. She wasn’t happy with the section of town they were living in, nor was she happy with the apartment they had chosen. To make matters worse, her husband was let go from his new position after only a few months and was also feeling disillusioned with his job search campaign.

The bottom line was my client couldn’t shake her negativity and it was affecting her job search. As her coach, I recognized this and asked her what she could do to turn around her situation and get herself into a better place with a more positive mindset. After conferring with her husband, they decided to move to new apartment in a more dynamic part of the city.

Shortly after they had moved, Kathy called me and I could tell immediately that her voice was much lighter and more upbeat. She said both she and her husband were really excited about their new place and loved the area. I assured her that her new positive outlook would have an equally positive effect on her job search efforts. And sure enough, within a week I had a voice mail message from her stating that she had received a great offer for a new position.

So, if you are feeling discouraged with the results of your job search, take time out to evaluate your situation. Is there something in your life that is not right that you could change? It so, don’t put off making the change until you find a job. Do it now. As a result, you will likely see your job search turn around as well.

If any of you reading this have a similar experience to share, please submit a comment. It could be very encouraging and helpful to others in the same situation.

Posted by Julianne Franke

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August 10th 2007
“Do Your Homework!”

Posted under Career Management & Interviewing

Remember those words from your school days? Whether you liked doing your homework or not, you probably learned that success in school usually depended on the degree to which you followed that all-too-familiar advice (or maybe it was more of a command). A story in the Boston Globe this week illustrates that success in job search also depends on following that advice.

According to the article, a five-member search committee recently appointed Lynn B. Nicholas as chief executive of the Massachusetts Hospital Association after being impressed by her extensive preparation for her interview. Nicholas said, “I Googled them all, and I searched for photos of them online. I read about their institutions, their towns, and I spoke to people who knew them. It’s called preparation. I like to be prepared. I’m known for that.”

When she met the committee members, she was able to recognize and greet each person by name, and she knew about matters of importance to them. As the chair of the committee observed, “It showed she really wanted the job.”

There’s a lesson here for anyone conducting a job search: The more you can learn about the company you apply to and the individual people involved in the hiring process, the stronger the impression you’re likely to make. Information you can search for includes:

  • company’s financial well-being
  • company mission
  • company culture
  • company news: e.g., product launches, mergers/acquisitions, new hires/layoffs
  • competitors and competitor news
  • background information about interviewers: e.g., career history, philosophy/management style, special interests

With this kind of information, you’re sure to make a good impression. So be prepared - and do your homework!

Submitted by Wendy Gelberg

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July 16th 2007
Rejection: Ally or Enemy?

Posted under Career Management & Career Planning & Internet Job Search & Interviewing & Networking

Rejection, according to Merriam-Webster’s online dictionary, is a noun that means…

  1. to refuse to take, agree to, accede to, use
  2. to discard or throw out as worthless, useless
  3. to pass over

When you’re looking for a job, rejection goes with the territory. It takes a lot of “no’s” to get to the “yes,” so we’re told time and again. Have you met rejection? Has rejection impacted your life? Is rejection your friend or foe?

Here’s a fun exercise to help you put rejection in perspective. Think back to the earliest time in your life when you first recall getting rejected. What was the circumstance? What was your age? Where were you? What were you doing? When you were rejected, how did you handle it? How did you feel? Did this rejection stop you or did you make the most of the situation?

Yup, I recall my earliest experience with rejection. Wednesday nights. Roller rink. Sixth grade. Lights out. Boys’ choice. My heart would go into orbit knowing that tonight would be THE night that “Johnny” would swoop in and hold out his hand to me! But no! Not once. Not ever. Never. Johnny never picked me! He always picked the other girl!

When you are told “no” by an employer in your job search, always remember that you are getting that much closer to the employer who will say “yes” to you! You will be their first pick! The next time you are faced with rejection, be it in verbal or written form, think about how you can turn that negative into a positive.

Live with it. Learn from it. Laugh about it (later) and then, let rejection lead the way and roll on!

Posted by Billie Sucher

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July 16th 2007
Job Interviews: A Little-Known Advantage

Posted under Interviewing

Here’s a little-known fact about job interviews that, properly understood, can give you an advantage in the interview: Many interviewers/hiring managers are not trained or experienced in the process of conducting interviews. In fact, some hiring managers may even be as nervous as the person they’re interviewing.

Hard to believe? Think about what’s at stake for them. They have to fill a position in a certain timeframe so that the company can stay on track or get back on track in accomplishing its goals. They have to keep to a budget. And they have to select someone who fits in well with the culture of the organization. Making the wrong hire reflects badly on their own reputation and leaves the company off course. In fact, making the wrong hire may literally mean letting the best candidate for the job get away – possibly to the competition.

Why is this an advantage for you? By understanding what’s on the line for the hiring manager, you can actually help the interview along with well prepared answers that demonstrate the value you bring to the company and the impact you will have – your ability to “hit the ground running.” Knowing that the hiring manager may not know how to formulate the best questions to extract the important information, you can be prepared to provide the information that the interviewer should be asking about.

To do this, decide ahead of time what three key points you want the employer to know about you, and then look for opportunities in your interview to deliver that message. When you do that, you’ve put the hiring manager at ease and given yourself a real advantage.

Posted by Wendy Gelberg

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